Elcro Digital Services, LLC. - Notice history

All systems operational

100% - uptime

Billing - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 99.99%Jan 2025 · 99.31%

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Nov 2024
Dec 2024
Jan 2025

Tenant Controller - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 99.96%

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Nov 2024
Dec 2024
Jan 2025

VPS Control Panel (VirtFusion) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Lagless Panel - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Support System - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025
100% - uptime
100% - uptime

Internal Systems - Operational

100% - uptime
Nov 2024 · 99.79%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Virtual Private Servers - Operational

100% - uptime
Nov 2024 · 99.79%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Dedicated Servers - Operational

100% - uptime
Nov 2024 · 99.79%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Colocation Services - Operational

100% - uptime
Nov 2024 · 99.79%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Game Nodes - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025
100% - uptime

Internal Systems - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Game Servers - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Third Party: Cloudflare → North America → Dallas, TX, United States - (DFW) - Operational

Third Party: NeoProtect → Network Edge Locations → DAL - Dallas Edge Network - Operational

Third Party: NeoProtect → Network Edge Locations → FRA - Frankfurt Edge Network - Operational

Notice history

Jan 2025

TenantOS Control Panel - Migration
  • Completed
    January 17, 2025 at 7:00 PM
    Completed
    January 17, 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    January 17, 2025 at 5:00 PM
    In progress
    January 17, 2025 at 5:00 PM
    Maintenance is now in progress
  • Planned
    January 17, 2025 at 5:00 PM
    Planned
    January 17, 2025 at 5:00 PM

    We are planning to migrate the current installation of our Tenantos control panel to our internal systems, hopefully improving performance.

    Services will remain online. Only https://control.elcrodigital.com will be inaccessible.

Tenant Inaccessible
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident. All services are online, just the control panel is inaccessible.

Degraded network performance
  • Resolved
    Resolved

    This has been stablizied, we are monitoring.

Billing Downtime
  • Completed
    January 08, 2025 at 11:15 AM
    Completed
    January 08, 2025 at 11:15 AM
    Maintenance has completed successfully
  • In progress
    January 08, 2025 at 8:15 AM
    In progress
    January 08, 2025 at 8:15 AM
    Maintenance is now in progress
  • Planned
    January 08, 2025 at 8:15 AM
    Planned
    January 08, 2025 at 8:15 AM
    We are planning for a scheduled maintenance during that time.
Billing outage
  • Resolved
    Resolved

    Billing is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Billing cannot be accessed at the moment. This incident was created by an automated monitoring service.

Dec 2024

Billing outage
  • Resolved
    Resolved

    Billing is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Billing cannot be accessed at the moment. This incident was created by an automated monitoring service.

WHMCS Maintenance
  • Completed
    December 19, 2024 at 3:22 AM
    Completed
    December 19, 2024 at 3:22 AM

    We are working on performing general maintenance to our billing website.

Network Maintenance
  • Completed
    December 10, 2024 at 8:14 PM
    Completed
    December 10, 2024 at 8:14 PM
    Maintenance has completed successfully.
  • In progress
    December 10, 2024 at 3:00 PM
    In progress
    December 10, 2024 at 3:00 PM
    Maintenance is now in progress
  • Update
    December 10, 2024 at 3:00 PM
    Planned
    December 10, 2024 at 3:00 PM

    We have a planned network maintenance scheduled for Monday, December 9th at 2:00PM EST.

    Actual network downtime should be minimal, we have allotted extra time in the event an issue pops up.

    We apologize for any inconvenience this may cause.

    Thank you!

    Infrastructure Team

  • Planned
    December 10, 2024 at 2:39 PM
    Planned
    December 10, 2024 at 2:39 PM

    This was rescheduled to today at 10:00AM EST due to Technician availability.

Nov 2024

Main Website Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident.

    Billing site is still online.

WHMCS Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We've identified the issue, and are working on getting the services back online.

  • Investigating
    Investigating
    We are currently investigating this incident.
Dallas Outage
  • Resolved
    Resolved

    We are now issuing the all-clear. The repair from our upstream provider has been completed, and everything appears to be back online. If you are still experiencing issues, please submit a ticket. We recognize that any downtime is unacceptable and apologize for the inconvenience.

  • Identified
    Identified

    Our team is currently on site, and one of our upstream providers has a technician on location working as well. This seems to be an outage originating from our upstream providers, and we are actively working to resolve it.

  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2024 to Jan 2025

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