Elcro Digital Services, LLC. - Sudden loss of connectivity/power to rack – Incident details

All systems operational

Sudden loss of connectivity/power to rack

Resolved
Major outage
Started 27 days agoLasted 6 minutes

Affected

Website (Billing/Control)

Operational from 3:53 PM to 3:59 PM

Billing

Operational from 3:53 PM to 3:59 PM

Tenant Controller

Operational from 3:53 PM to 3:59 PM

VPS Control Panel (VirtFusion)

Operational from 3:53 PM to 3:59 PM

Lagless Panel

Operational from 3:53 PM to 3:59 PM

Support System

Operational from 3:53 PM to 3:59 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Remote-hands operator accidentally took out the power from our main routing equipment, services should return shortly.

  • Investigating
    Investigating
    We are currently investigating this incident.