Elcro Digital Services, LLC. - Carrier Switch & NeoProtect DDoS Implementation – Maintenance details

All systems operational

Carrier Switch & NeoProtect DDoS Implementation

Completed
Scheduled for February 09, 2025 at 4:00 PM – 6:00 PM

Affects

Website (Billing/Control)

Under maintenance from 4:00 PM to 6:00 PM

Billing

Under maintenance from 4:00 PM to 6:00 PM

Tenant Controller

Under maintenance from 4:00 PM to 6:00 PM

Data Centers

Under maintenance from 4:00 PM to 6:00 PM

DFW1 - Dallas, TX

Under maintenance from 4:00 PM to 6:00 PM

Internal Systems

Under maintenance from 4:00 PM to 6:00 PM

Updates
  • Completed
    February 09, 2025 at 6:00 PM
    Completed
    February 09, 2025 at 6:00 PM
    Maintenance has completed successfully
  • In progress
    February 09, 2025 at 4:00 PM
    In progress
    February 09, 2025 at 4:00 PM
    Maintenance is now in progress
  • Planned
    February 09, 2025 at 4:00 PM
    Planned
    February 09, 2025 at 4:00 PM

    The time has finally come for us to move our system to a brand new network infrastructure. During this maintenance we will be transitioning all services to our new network blend and adding in NeoProtect DDoS protection.

    CosmicGuard will be phased out during this maintenance.

    Estimated client impact is 1 hour of downtime at the beginning of maintenance, and then we will bring back all services one by one.